A hosted PBX is a service where the call platform is hosted at the provider’s facilities, meaning it is hosted offsite at the location of the service provider. The users connect via internet protocol or IP to the provider to avail of voice service. Using a PBX can be advantageous compared with the traditional phone system. For one, a PBX phone system can reduce your phone bill tremendously. Listed below are some of the facts how a PBX phone system can help cut costs.
There are many ways how your business can cut operation costs by using a hosted phone service. You can save 40 percent to as much as 80 percent in landline costs by cutting ties with your landline carrier. A virtual PBX allows you and your employees to work at home for free. This eliminates costly rental fees that you would usually pay if you were renting an office space. Furthermore, you won’t need to buy expensive equipment for your business, and eventually, you’ll have no more maintenance expenses.
With a virtual PBX, you won’t just save money but you will also receive additional features at no extra cost. These additional features include conferencing, call recording, and real-time reporting. With video conferencing, you can stay connected with your clients and employees, and they also can stay connected with clients from virtually anywhere. With call recording, you can still receive calls even when you are out of the office. There is also an added call routing when you avail the exclusive TrueACD queues where you can forward calls even to your home phone or cell phone. In addition, in using a virtual PBX, you can easily make outbound calls for free from anywhere in the world through your computer. You can perform business tasks efficiently with these added features.
A hosted phone service is very flexible which means it can quickly adapt to changing business needs. As your business grows, you can easily set up new employees in virtual PBX since all the VoIP phones are plug and play. For only a fraction of the cost of a traditional phone system, you can easily add or remove extensions, add a new phone number, or route calls to a new employee. You won’t have to worry about power outages or network failures since the virtual PBX’s software resides in a secure data center. In addition, every component in the database infrastructure is backed up. If your business power or phone lines are down, calls can be sent to alternate locations.
These advantages can definitely make the difference when running a successful business. With virtual PBX, your business can easily have the professional look and feel but only at a fraction of the cost. As traditional phone systems are time-consuming, laborious, and sometimes notoriously difficult to set up, you can save your time, money, and also avoid the hassle by setting up a hosted PBX. Virtual PBX allows you to upgrade easily as your company grows. It definitely goes with the ever-changing needs of running a successful business.